SOS to Re-open Facilities

Driver’s facilities across the state will begin to re-open on June 1st and 2nd. However, Illinois Secretary of State Jesse White has announced that for the first two months, they will be focused on serving only new drivers, and customers with expired drivers licenses or vehicle registrations. According to White, there are more than 700,000 expired driver’s licenses/ID cards and 1.9 million expired vehicle registrations.

In anticipation of an overwhelming rush of customers, through July 31, facilities will ONLY serve:

• New drivers (most will be 16-year-old driver applicants)
• Customers with expired driver’s licenses and ID cards
• Vehicle transactions

Customers and Secretary of State employees will be required to wear face masks unless a medical condition prohibits the safe use of a mask. Plexiglass dividers have been installed at all work stations and tape has been applied to the floor in 6-foot intervals to follow social distancing guidelines, limiting the number of customers inside a facility at one time. For drive tests, employees will wear a face mask and a face shield due to the close proximity with the customer inside the vehicle. Customers will be required to wear face masks unless medically unable. Disposable plastic will be used to cover the vehicle seats during the drive test and then discarded immediately after the conclusion of the drive test.

Driver’s facilities have been closed to the public since March 17. Online services have increased by more than 50 percent during the office closures.

Illinoisans can go to www.cyberdriveillinois.com to take advantage of many online services. Some of these online services include:

• renewing a vehicle registration;
• obtaining a duplicate driver’s license or ID card;
• obtaining a driving record abstract;
• renewing a driver’s license through the Safe Driver Renewal program.

Since March 17, through online services, the office has issued more than 775,000 vehicle registration stickers, 350,000 titles, and 200,000 driver’s licenses/IDs.

Expiration dates have been extended by the Illinois Secretary of State’s office for 90 days after the governor’s June 1 disaster proclamation executive order ends. This extension will ensure driver’s licenses, ID cards and vehicle registrations remain valid and will help alleviate the initial rush of customers visiting the reopened facilities.

In addition, the federal government has extended the REAL ID deadline by one year until October 1, 2021. People with valid U.S. passports are encouraged to consider delaying their visit to a facility to apply
for a REAL ID until their driver’s license is near its expiration date.